Contact information

Contact SHINZO

Questions about your order, your design or your frame? Write to us and we'll sort it out.

Email

shinzo.mystore@gmail.com

We reply within 1 to 2 business days.

We can help you with

  • Choosing your design
  • Your order and tracking
  • Changing your design before it ships
  • Anything that doesn't look right with your frame

Get an answer faster

Include your order number and the email you used at checkout. If something arrived damaged, add a photo or a short video.

Our promise

We're a small team and every message gets read by a real person. If something goes wrong, we make it right.